IT Operation IT Managed Service
Comprehensive IT Infrastructure Operations designed
for Availability, Security, and Operational Excellence.
End-to-End IT Infrastructure Management
Galaxy One delivers end-to-end managed IT services across networks, servers, storage, and cloud platforms. Guided by ITIL and ISO 27001 standards, our proactive approach helps businesses improve system reliability, strengthen security, streamline operations, and maximize the value of long-term IT investments.
30-50% Operational Cost Reduction
Eliminate the costs of recruiting, training, and managing in-house IT staff.
Access to Multi-disciplinary Expertise
Instantly own a team of internationally certified experts instead of internal individuals.
SLA Commitment
Ensure system stability with clear commitments, minimizing the risk.
Maximum Compliance & Security
Systems are consistently patched and monitored according to global security standards.
Features Flexible Features, Easy Control
Multi-platform Infrastructure Management
Support end-to-end operations across on-premise, hybrid, and multi-cloud environments such as AWS, Azure, and Google Cloud, ensuring scalability and flexibility.
Proactive Monitoring & Maintenance
24/7 monitoring systems detect issues early, enable preventive maintenance, and minimize disruptions before they impact business operations.
Service Desk Support
Provide professional support teams to handle user requests through standardized processes, ensuring fast response times and improved internal user experience.
Asset Lifecycle Management
Track and manage the full lifecycle of IT assets and software licenses, optimizing investments and reducing resource waste.
Technology Roadmap Consulting
Deliver periodic insights and strategic recommendations to help businesses plan upgrades and optimize infrastructure for long-term growth.
How It Works Comprehensive deployment and optimization
A clear and flexible process that helps businesses shorten deployment time and ensures the system operates reliably
from the very beginning.
STEP 01
System Assessment
Evaluate infrastructure, identify risks, and understand operational requirements thoroughly.
STEP 02
Operating Model Design
Develop tailored management framework with defined SLA and KPI metrics.
STEP 03
Transition & Setup
Take over systems, implement monitoring tools, and establish collaboration workflows.
STEP 04
24/7 Operations & Monitoring
Continuously monitor systems, resolve incidents, and perform scheduled maintenance tasks.
STEP 05
Continuous Optimization
Assess performance regularly and recommend improvements to enhance operational efficiency.
STEP 06
Reporting & Strategy
Provide transparent reports and strategic roadmap for long-term technology growth.
Featured Clients Creating Value Together with Our Clients
We are proud to collaborate with leading technology partners, working together to build a comprehensive
and sustainable service ecosystem — delivering optimal solutions and exceptional value to our customers.
Featured Projects Outstanding Projects
Demonstrating Galaxy One’s tech capabilities and support for businesses in digital transformation.
Awards A Testament to Our Credibility
Awards and certifications from reputable organizations stand as proof of Galaxy One’s technological capabilities,
service quality, and commitment to sustainable development.
SAO KHUE AWARDS 2022, 2023
OneTarget Platform (2022), Cloud Services (2023)
Awarded by
Vietnam Software and IT Services Association (VINASA)
BEST CYBERSECURITY SERVICES AWARDS 2024 – ASIA
Pentest Service
Awarded by Cybersecurity Insider
ASIAN TECHNOLOGY EXCELLENT AWARDS 2021
“Healthy Vietnam” Platform
Awarded by ASEAN Business Review
#1st PRIZE – HO CHI MINH CITY CYBERSECURITY DRILL 2023, 2024, 2025
Red Team (Attacker)
Awarded by Ho Chi Minh City Public Security Department
and Ho Chi Minh City Digital Transformation Center (DXCenter)
OUTSTANDING ACHIEVEMENT IN COVID-19 PREVENTION AND CONTROL
Phuc Tam Foundation | Healthy Vietnam Platform | COVID-19 Vaccine Fund Donation Portal | COVID-19 Reporting & Analytics System
Awarded by
The Ministry of Information and Communications of Vietnam
FAQs Useful Frequently Asked Questions
Organizations looking to optimize costs, ensure stable IT systems, or those lacking a specialized in-house IT team.
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