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Parallel Icon Cloud Computing Services

Intelligent
Automation (IA)

Comprehensive AI solutions that empower sustainable

business growth, maximize profitability, and help organizations lead the digital transformation revolution.

Intelligent
Automation (IA)
Service Description

Intelligent Automation

Galaxy One delivers Intelligent Automation solutions by combining RPA with AI technologies such as NLP, Vision AI, and Machine Learning. From process re-engineering to deploying Digital Workers, we enable systems to understand data, analyze information, and make decisions, driving efficient, flexible, and scalable operations.

Up to 70% Cost Reduction

Relieve employees from repetitive tasks, allowing them to focus on creativity and high-level strategy.

Unlimited Productivity

Intelligent Bots operate 24/7 with rapid processing speeds & superior accuracy.

Seamless Scalability

Easily deploy new bots across multiple processes to meet fluctuating business demands.

Enhanced Experience

Reduce Turnaround Time (TAT) and provide instant responses.

Parallel Icon Features

Flexible Features, Easy Control

Focused on performance, scalability, and system control throughout the entire operational lifecycle.

Process Optimization & Consulting

Analyze business workflows to identify bottlenecks and automation opportunities, maximizing ROI and improving operational efficiency.

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Process Optimization & Consulting

Digital Workforce (AI + RPA)

Develop intelligent bots capable of processing tasks, understanding language, recognizing data, and making decisions, enabling end-to-end automation of complex workflows.

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Digital Workforce (AI + RPA)

Seamless System Integration

Integrate with ERP, CRM, HRM, and internal systems via APIs or UI, ensuring smooth data flow and synchronized operations across platforms.

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Seamless System Integration

Centralized Bot Control Center

Monitor bot performance in real time with centralized dashboards, automated alerts, and optimization capabilities to ensure continuous and stable operations.

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Centralized Bot Control Center

Operational Performance Analytics

Measure automation effectiveness with detailed insights and continuous improvement recommendations, helping businesses enhance productivity and long-term efficiency.

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Operational Performance Analytics
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Parallel Icon How It Works

Comprehensive deployment and optimization

A clear and flexible process that helps businesses shorten deployment time and
ensures the system operates reliably from the very beginning.

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STEP 01

Survey & Analysis

Assess business process readiness and feasibility for automation.

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STEP 02

Design & PDD

Detailed solution design and development of the Process Definition Document (PDD).

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STEP 03

Bot Development

Building RPA bots integrated with specialized AI models.

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STEP 04

Integration & Testing

Seamless connection with Backend systems (ERP, HRM, CRM,…) and rigorous testing in real-world environments.

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STEP 05

Go-live

Official deployment with dedicated Hypercare support during the initial phase.

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STEP 06

Optimization

Continuous monitoring, maintenance, and AI algorithm updates for long-term efficiency.

Parallel Icon Featured Clients

Creating Value Together with Our Clients

We are proud to collaborate with leading technology partners, working together to build a comprehensive

and sustainable service ecosystem — delivering optimal solutions and exceptional value to our customers.

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Parallel Icon Strategic Partners

Synergizing Value from the Digital Ecosystem

A network of reputable strategic partners is the foundation for our development of a comprehensive technology ecosystem, delivering optimal, flexible, and effective solutions for our customers.

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Certifications We Have Achieved

Google Cloud Engineer 1 1
AWS DevOps Engineer Professional 1
AWS Solutions Architect Professional
AWS Cloud Practitioner 1
AWS Certified Data Analytics Specialty 1
Microsoft Certified Solutions Expert Cloud Platform And Infrastructure
Microsoft Azure Data Scientist Associate 1
Microsoft Power BI Data Analyst Associate
Google Cloud Engineer 1 1
AWS DevOps Engineer Professional 1
AWS Solutions Architect Professional
AWS Cloud Practitioner 1
AWS Certified Data Analytics Specialty 1
Microsoft Certified Solutions Expert Cloud Platform And Infrastructure
Microsoft Azure Data Scientist Associate 1
Microsoft Power BI Data Analyst Associate
Google Cloud Engineer 1 1
AWS DevOps Engineer Professional 1
AWS Solutions Architect Professional
AWS Cloud Practitioner 1
AWS Certified Data Analytics Specialty 1
Microsoft Certified Solutions Expert Cloud Platform And Infrastructure
Microsoft Azure Data Scientist Associate 1
Microsoft Power BI Data Analyst Associate
Google Cloud Engineer 1 1
AWS DevOps Engineer Professional 1
AWS Solutions Architect Professional
AWS Cloud Practitioner 1
AWS Certified Data Analytics Specialty 1
Microsoft Certified Solutions Expert Cloud Platform And Infrastructure
Microsoft Azure Data Scientist Associate 1
Microsoft Power BI Data Analyst Associate
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Parallel Icon Awards

A Testament to Our Credibility

Awards and certifications from reputable organizations stand as proof of Galaxy One’s technological capabilities,
service quality, and commitment to sustainable development.

SAO KHUE AWARDS 2022, 2023

OneTarget Platform (2022), Cloud Services (2023)

Awarded by
Vietnam Software and IT Services Association (VINASA)

SAO KHUE AWARDS 2022, 2023

BEST CYBERSECURITY SERVICES AWARDS 2024 – ASIA

Pentest Service

Awarded by Cybersecurity Insider

BEST CYBERSECURITY SERVICES AWARDS 2024 – ASIA

ASIAN TECHNOLOGY EXCELLENT AWARDS 2021

“Healthy Vietnam” Platform

Awarded by ASEAN Business Review

ASIAN TECHNOLOGY EXCELLENT AWARDS 2021

#1st PRIZE – HO CHI MINH CITY CYBERSECURITY DRILL 2023, 2024, 2025

Red Team (Attacker)

Awarded by Ho Chi Minh City Public Security Department
and Ho Chi Minh City Digital Transformation Center (DXCenter)

#1st PRIZE – HO CHI MINH CITY CYBERSECURITY DRILL 2023, 2024, 2025

OUTSTANDING ACHIEVEMENT IN COVID-19 PREVENTION AND CONTROL

Phuc Tam Foundation | Healthy Vietnam Platform | COVID-19 Vaccine Fund Donation Portal | COVID-19 Reporting & Analytics System

Awarded by

The Ministry of Information and Communications of Vietnam

OUTSTANDING ACHIEVEMENT IN COVID-19 PREVENTION AND CONTROL
Parallel Icon Pricing

Optimize Costs, Maximize Efficiency

Transparent and flexible pricing structures help businesses
optimize investments and ensure long-term operational efficiency.

BASIC

For Household Businesses & SMEs

  • Small product catalog management
  • Automated ad optimization & customer support
  • Real-time revenue analytics
Contact Us
PROFESSIONAL
Popular

For Household Businesses & SMEs

  • Medium-sized product catalog management
  • Automated inventory control & price optimization
  • Improved operational efficiency and profitability
Contact Us
BUSINESS

For Enterprises & Large Corporations

  • Large-scale product catalog management
  • Supply chain optimization & intelligent ad operations
  • Customer experience personalization & advanced data analytics
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Parallel Icon FAQs

Useful Frequently Asked Questions

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Absolutely. IA can interact directly with the User Interface (UI) just like a human employee, allowing it to connect with legacy systems that lack API ports.

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READY TO TRANSFORM
YOUR BUSINESS?

Let’s discuss how Galaxy One can help you
achieve your digital transformation goals.