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parallel icon Cloud Computing Services

Intelligent
Automation (IA)

Comprehensive IA Solutions
Drive sustainable growth – maximize
profitability – lead digital transformation.

<p>Intelligent<br />
Automation (IA)</p>
<p>Intelligent<br />
Automation (IA)</p>
Service Description

Intelligent Automation

Galaxy One delivers Intelligent Automation solutions by combining RPA with AI technologies such as NLP, Vision AI, and Machine Learning. From process re-engineering to deploying Digital Workers, we enable systems to understand data, analyze information, and make decisions, driving efficient, flexible, and scalable operations.

Up to 70% Cost Reduction

Relieve employees from repetitive tasks, allowing them to focus on creativity and high-level strategy.

Unlimited Productivity

Intelligent Bots operate 24/7 with rapid processing speeds & superior accuracy.

Seamless Scalability

Easily deploy new bots across multiple processes to meet fluctuating business demands.

Enhanced Experience

Reduce Turnaround Time (TAT) and provide instant responses.

Parallel Icon Features

Flexible Features, Easy Control

Focused on performance, scalability, and system control throughout the entire operational lifecycle.

Process Optimization & Consulting

Analyze business workflows to identify bottlenecks and automation opportunities, maximizing ROI and improving operational efficiency.

Process Optimization & Consulting

Digital Workforce (AI + RPA)

Develop intelligent bots capable of processing tasks, understanding language, recognizing data, and making decisions, enabling end-to-end automation of complex workflows.

Digital Workforce (AI + RPA)

Seamless System Integration

Integrate with ERP, CRM, HRM, and internal systems via APIs or UI, ensuring smooth data flow and synchronized operations across platforms.

Seamless System Integration

Centralized Bot Control Center

Monitor bot performance in real time with centralized dashboards, automated alerts, and optimization capabilities to ensure continuous and stable operations.

Centralized Bot Control Center

Operational Performance Analytics

Measure automation effectiveness with detailed insights and continuous improvement recommendations, helping businesses enhance productivity and long-term efficiency.

Operational Performance Analytics
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Parallel Icon How It Works

Comprehensive deployment and optimization

A clear and flexible process that helps businesses shorten deployment time and
ensures the system operates reliably from the very beginning.

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STEP 01

Survey & Analysis

Assess business process readiness and feasibility for automation.

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STEP 02

Design & PDD

Detailed solution design and development of the Process Definition Document (PDD).

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STEP 03

Bot Development

Building RPA bots integrated with specialized AI models.

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STEP 04

Integration & Testing

Seamless connection with Backend systems (ERP, HRM, CRM,…) and rigorous testing in real-world environments.

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STEP 05

Go-live

Official deployment with dedicated Hypercare support during the initial phase.

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STEP 06

Optimization

Continuous monitoring, maintenance, and AI algorithm updates for long-term efficiency.

Parallel Icon Featured Clients

Creating Value Together with Our Clients

We are proud to collaborate with leading technology partners, working together to build a comprehensive and sustainable service ecosystem—delivering optimal solutions and exceptional value to our customers.

Intelligent Automation Service
Intelligent Automation Service
Intelligent Automation Service
Intelligent Automation Service
Intelligent Automation Service
Intelligent Automation Service
Strategic Partners

Synergizing Value from the Digital Ecosystem

We are proud to collaborate with leading technology partners, working together to build a comprehensive and sustainable service ecosystem—delivering optimal solutions and exceptional value to our customers.

Certifications We Have Achieved

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A Testament to Our Credibility

Awards and certifications from reputable organizations stand as proof of Galaxy One’s technological capabilities,
service quality, and commitment to sustainable development.

Sao Khue Awards 2022, 2023

OneTarget Platform (2022), Cloud Services (2023)

Awarded by
Vietnam Software and IT Services Association (VINASA)

Sao Khue Awards 2022, 2023

BEST CYBERSECURITY SERVICES AWARDS 2024 – ASIA

Pentest Service

Awarded by Cybersecurity Insider

BEST CYBERSECURITY SERVICES AWARDS 2024 – ASIA

ASIAN TECHNOLOGY EXCELLENT AWARDS 2021

Vietnam Health Platform

Awarded by Ministry of Information and Communications (MIC)

ASIAN TECHNOLOGY EXCELLENT AWARDS 2021

#1st PRIZE – HO CHI MINH CITY CYBERSECURITY DRILL 2023, 2024, 2025

Red Team (Attacker)

Awarded by Ho Chi Minh City Public Security Department
and Ho Chi Minh City Digital Transformation Center (DXCenter)

#1st PRIZE – HO CHI MINH CITY CYBERSECURITY DRILL 2023, 2024, 2025
Parallel Icon Pricing

Optimize Costs, Maximize Efficiency

Transparent and flexible pricing structures help businesses
optimize investments and ensure long-term operational efficiency.

BASIC

For Household Businesses & SMEs

  • Small product catalog management
  • Automated ad optimization & customer support
  • Real-time revenue analytics
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PROFESIONAL
Popular

For Household Businesses & SMEs

  • Medium-sized product catalog management
  • Automated inventory control & price optimization
  • Improved operational efficiency and profitability
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BUSINESS

For Enterprises & Large Corporations

  • Large-scale product catalog management
  • Supply chain optimization & intelligent ad operations
  • Customer experience personalization & advanced data analytics
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Parallel Icon FAQs

Useful Frequently Asked Questions

Absolutely. IA can interact directly with the User Interface (UI) just like a human employee, allowing it to connect with legacy systems that lack API ports.

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READY TO TRANSFORM
YOUR BUSINESS?

Let’s discuss how Galaxy One can help you
achieve your digital transformation goals.